Returns & Exchanges

At U.S. Polo Assn., we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you can return or exchange eligible items within 30 days of the delivery date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn, unwashed items with original tags attached into the original shipping box or any sturdy mailing package.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are covered.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy to monitor your refund status as it is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing